Shipping policy

  1. Doyouship to my country?

    We ship to almost every country in the world .
  2. How much does shipping cost?

    You can enjoy free shipping on orders overUS$60. Otherwise, it costs Expedited by air US$8 Standard US$6

    If you need express shipping, you could choose it at checkout, which costs Expedited by air US$8 Standard US$6.

    PS. We have free shipping site-wide promotions during sale season. Stay tuned!
  3. How long will it take for my order to arrive?

    Usually within 24h, and it will be delayed to within 48-72h during the certain holiday. 

Total delivery time = processing time + shipping time 

(not including customs delays, weekends, holidays and any unforeseen circumstances) 

Processing Time: 1 business days

Standard Shipping Time: 7-20 business days

Express Shipping Time: 6-8 business days

  1. How can I track my order?

    Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en. Please allow 1-2 business days for tracking information to be available.
  2. What if the package doesn’t arrive?

    If you don’t get your package 60 days after it was shipped, please contact us . twist@dongkuntech.cn We’ll either resent a new one to you or give you a full refund.